Get in touch!
Track your Order
There are two simple ways to track your recent order!
Log into your back office at office.truvy.com and click the widget on the right-hand side that says “Ready to Track your order?”. This will bring you to a page showing your order history including your Order ID(s), Order Dates, Tracking Numbers, Order Status, etc
When you log in to your back office at office.truvy.com you will see a list of options on the left-hand side of your screen. Hover over “Manage Orders” and select “My Orders and Tracking”. This will bring you to a page showing your order history including your Order ID(s), Order Dates, Tracking Numbers, Order Status, etc.
Request a Call Back from Support
Don’t wait on hold! Request a call back from Support.
Call into Support, select your market, press 2 for a callback, and verify your phone number. This will hold your place in queue and Support will give you a callback.
Still have more questions? Reach us via chat for fastest response:
Average chat wait time is less than 5 minutes & open 7 AM – 6 PM, Monday – Friday.
Submit a Ticket
Monday – Friday
Phone: 7:00 AM to 6:00 PM (MST)
Chat, Text & Email: 7:00 AM to 6:00 PM (MST)
We understand that things can change, and you may need to modify or cancel your order. Please call our support center to help!
172 East 14075 South, Draper, UT 84020